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Delivery & Returns

Postage within Australia

We offer FREE postage on orders over $50 to destinations within Australia. For orders under $50 there is a flat $6.00 postage charge.

Please allow up to 5 business days from when your order is dispatched for your parcel to arrive. Orders received before 1pm (Brisbane time) on weekdays will be sent out the same day. Orders received after 1pm will be processed the following business day. Orders received after 1pm on Fridays and on weekends, will be processed on Monday. Please contact us if you haven’t received your order after this time.

Incorrect delivery address/returned parcels

Please take care when entering your delivery address details, as we will need to charge the flat rate of $6.00 if we need to resend an item that has been returned to us as undeliverable.

International Postage

We ship to most destinations. The applicable rate will be applied at checkout after you select the destination country. Please allow 10 business days from the date of dispatch for your order to arrive.

We use standard international post. If you would like us to use registered post that requires a signature on delivery, please contact us so we can advise the cost.

New Zealand

Asia Pacific

UK and Europe

Rest of the World

$9

$12

$15

$17

Returns

We offer returns or exchanges on all purchases within 14 days of the date of purchase. For exchanges we will provide  free delivery to get your new item out to you. Please contact us by email to request a return or exchange.  Please allow up to 24 hours for us to get back to you.

Please ensure your returned item is in its original, unworn, unused condition with tags attached. We reserve the right to not process a returns/exchange request for products that do not meet this condition.  No returns on sale items.

Cancellations

If you need to cancel your order please do contact us immediately. If your parcel is yet to be dispatched we will happily cancel and refund your order, less any processing fees incurred from credit card transactions.